Frequently Asked Questions

What fabrics does Life Wears use?

We use premium, carefully selected fabrics that combine comfort, durability, and beauty. Each garment is crafted with materials that flatter your curves while providing exceptional comfort throughout your day. Our commitment to quality means we choose fabrics that maintain their shape and color even after multiple washes, ensuring your Life Wears pieces remain favorites in your wardrobe for years to come.

What makes Life Wears different from other women's clothing brands?

Life Wears was created by women who understand women's bodies. We embarked on a mission to design clothing that truly

celebrates every curve with premium fabrics and thoughtful designs that create unshakeable confidence. Unlike many fashion

brands that focus on trends at the expense of fit, we prioritize both style and comfort for all body types. Each piece is

meticulously designed to complement your natural shape while maintaining the elegance and quality you deserve.

Do Life Wears clothes run true to size?

Our garments are designed with a focus on inclusive sizing that accommodates various body shapes. We recommend referring

to our detailed size guide available on each product page for the most accurate fit. Many customers find our sizing true to

standard measurements, but we understand that finding the perfect fit can sometimes be challenging. If you're between sizes

or have any questions about which size would suit you best, please don't hesitate to reach out to our customer support team

Do Life Wears clothes run true to size?

who would be delighted to assist you!

How should I care for my Life Wears clothing?

We want your Life Wears pieces to remain beautiful for years to come! Most of our garments can be machine washed on a gentle cycle with similar colors, using mild detergent.

We recommend laying flat or hanging to dry, and using a cool iron if needed. For our more delicate items, hand washing or dry cleaning may be suggested.

Each garment comes with specific care instructions on the label, which we recommend following to maintain the quality and longevity of your items.

What payment methods do you accept?

We offer a variety of convenient payment options to make your shopping experience as smooth as possible! Life Wears currently accepts:

All major credit cards (Visa, Mastercard, American Express, Discover)

  • PayPal
  • Shop Pay
  • Apple Pay
  • Google Pay

All transactions are processed through secure payment gateways to ensure your financial information remains safe and protected. If you experience any issues during checkout, please don't hesitate to contact our support team at hey@lifewears.co.uk for assistance.

Where can I find my order number?

Your order number can be found in several places for your convenience:

  • In the order confirmation email sent to you immediately after your purchase
  • In the shipping confirmation email when your order is dispatched

Please note that order confirmation emails are always sent automatically after a successful purchase. If you don't see it in your inbox, we recommend checking your spam or junk folder as sometimes these important emails can be filtered there. Your order number is essential when contacting our support team about your purchase, so we recommend keeping it handy for quick reference!

Shipping & Delivery

Where does Life Wears ship to?

Life Wears offers free shipping on all orders! We're focused on providing the best possible service and delivery experience to all of our customers. This allows us to ensure quick shipping times and maintain our high standards of customer care.

When will I receive my order?

For orders within the United Kingdom, you can typically expect your package to arrive within 7-10 business days after dispatch.

Orders to certain remote locations or during peak seasons may take a little longer. Rest assured, once your order ships, you'll receive a confirmation email with tracking information so you can follow your Life Wears pieces on their journey to you! We work with reliable shipping partners to ensure your beautiful garments reach you as quickly as possible.

What if I haven't received my order yet?

Most packages are delivered within 7-10 business days of ordering, with a maximum delivery time of up to 15 days in rare cases.

If you haven't received your order within this timeframe, please don't worry! Contact our support team at hey@lifewears.co.uk with your order number and we'll investigate the status of your package right away. We'll work with our shipping partners to locate your items and provide you with updated information. Your satisfaction is our priority, and we're committed to ensuring your Life Wears pieces reach you as soon as possible!

Do you offer free shipping?

Yes! We're happy to offer free standard shipping on all orders! We believe our beautiful clothing should reach you without unnecessary extra costs!

Are there any customs fees when ordering from Life Wears?

No, there are no customs fees to worry about when ordering from our website! Our customers don't have to deal with any unexpected customs charges, import duties, or international taxes. This means the price you see at checkout is exactly what you'll pay—no hidden fees or surprise charges later. We believe in transparent pricing and making your shopping experience as smooth and enjoyable as possible!

What happens if my order is lost during shipping?

If your order appears to be lost in transit, please don't worry! Contact us right away at hey@lifewears.co.uk Rest assured, we are committed to promptly addressing the situation and ensuring a swift resolution for you. Your satisfaction is our top priority, and we will work diligently to resolve any issues that may arise during shipping!

How can I track my order?

Tracking your Life Wears order is simple! Once your order ships, you'll receive a confirmation email with your tracking number and a direct link to follow its journey. You can visit our Track my order page to view real-time updates on your package's location. If you have any questions about your tracking information, our customer care team is always ready to assist you.

Can I modify or cancel my order after it's been placed?

We process orders quickly to ensure you receive your beautiful Life Wears pieces as soon as possible. If you need to modify or cancel your order, please contact our customer service team immediately at hey@lifewears.co.uk We'll do our best to accommodate your request if your order hasn't been processed yet. For orders that have already been prepared for shipping, we may not be able to make changes, but we're happy to assist with returns once you receive the items.

Returns & Exchanges

What is your return policy?

We offer a 30-day return policy, because we want you to love your Life Wears pieces! If you're not completely satisfied with your purchase, you can return unworn items in their original packaging within 30 days of delivery. To start the return process, please contact our support team at hey@lifewears.co.uk Our friendly team will provide you with all the necessary information and return instructions. Please note that return shipping costs are the responsibility of the customer and are not covered by Life Wears. We understand that sometimes things just don't work out as expected, and we're here to make the return process as smooth as possible for you despite these costs.

How do I initiate a return or exchange?

The first step is to contact our support team at hey@lifewears.co.uk In your email, please include your order number and the reason for your return or exchange. Our team will respond promptly with detailed instructions tailored to your specific situation and provide all the necessary information to complete your return. Please note that customers are responsible for return shipping costs-Life Wears does not cover these expenses. This personalized approach allows us to better assist you and ensure a smooth, hassle-free experience. Please note that all returns must be initiated within our 30-day return window, and items should be unworn with all original tags attached.

Can I exchange an item for a different size or color?

Absolutely! If you love the style but need a different size or prefer another color, we're happy to help with an exchange. Simply follow the same return process and specify which size or color you'd like instead. Please note that exchanges are subject to current stock availability.

What condition should returned items be in?

We kindly ask that all returned items be unworn, unwashed, and in their original condition with all tags attached. Items should be returned in their original packaging to ensure they arrive safely back to us. This helps us maintain our high quality standards and allows us to quickly process your return or exchange.

What if I received a defective or wrong product?

We kindly request that you carefully inspect your order upon receipt. If you discover any defects, damage, or if by any chance you receive an incorrect item, please contact us at hey@lifewears.co.uk right away. To help us resolve the issue quickly, we ask that you include clear photos showing the defect. These images are essential for our quality control process and help us provide the best possible solution for you. Your satisfaction remains our utmost priority, and we're committed to making things right!

Size & Fit

How do I find my perfect size?

Finding your perfect Life Wears fit is easy with our detailed size guide! You'll find size charts on each product page that provide specific measurements for that particular item. We recommend taking your current measurements and comparing them to our size chart for the most accurate fit. Remember that different styles may fit differently, so always check the specific product's size guide. If you're between sizes or have any questions, our customer care team would be delighted to help you choose the right size!

Do you offer plus sizes?

Yes, we do! At Life Wears, we celebrate women of all shapes and sizes. Our collections include an inclusive size range, typically from XS to 5XL, because we believe every woman deserves to feel beautiful and confident in premium, well-designed clothing.

We're constantly working to expand our size offerings and ensure our pieces flatter every figure, regardless of size.

How do I measure myself correctly for ordering?

For the most accurate measurements, we recommend using a soft measuring tape. Measure your bust at the fullest point, your waist at the narrowest part (usually around your belly button), and your hips at the widest point (typically about 8 inches below your waist). For a more detailed guide with visuals, visit our "Size Guide" page. Taking correct measurements ensures you'll get the perfect fit when ordering your Life Wears pieces!

What if an item doesn't fit properly?

If your Life Wears piece doesn't fit quite right, don't worry! We offer easy exchanges for different sizes within our 30-day return window. Simply contact our customer care team, and they'll guide you through the exchange process. We want you to feel absolutely confident and comfortable in your Life Wears clothing, and finding the right fit is an essential part of that experience.